Privacy Policy

1. What this policy covers

This policy applies to personal information we collect through this website, our forms, and communications you have with us. It does not cover third-party websites or services that may be linked from our site.

2. Personal information we collect

We may collect the following categories of information:

• Contact details such as your name, email address, phone number, company name, and role when you submit a form or contact us.
• Inquiry details such as the content of your message, project context, and any information you choose to provide.
• Usage and device data such as pages viewed, approximate location (derived from IP), browser type, device identifiers, referrer URLs, and interaction events.
• Cookies and similar technologies that help us measure performance and improve the website.

3. How we collect information

• Directly from you when you fill out forms, email us, or call us.
• Automatically through cookies, pixels, and analytics tools when you browse the site.

4. How we use personal information

We may use personal information to:

• respond to inquiries and provide requested information
• deliver services and manage our relationship with you
• improve website performance, usability, and content
• measure and optimize marketing and conversion performance
• maintain security, prevent fraud, and debug issues
• comply with legal obligations

5. Cookies, analytics, and advertising

We use cookies and similar technologies to operate our site and to understand how it’s used. Depending on your settings and location, these may include:

• Google Analytics to measure traffic and usage patterns.
• Microsoft Clarity to understand on-page behavior (for example, how users interact with page elements).
• Meta (Facebook) Pixel to measure marketing performance and create/measure audiences for ads.
• LinkedIn Insight Tag to measure marketing performance and conversions from LinkedIn.

You can generally control cookies through your browser settings. If you disable cookies, some site features may not function as intended.

6. When we share personal information

We may share personal information with:

• Service providers who help us operate the website and business (for example hosting, analytics, communications, and scheduling).
• Professional advisers (for example legal, accounting, or insurance) where necessary.
• Regulators or authorities if required by law or to protect rights, safety, and security.

We do not sell personal information in the conventional sense. However, some advertising/analytics tools may involve sharing certain identifiers (for example cookie IDs) with those providers to enable measurement.

7. International data transfers

Our service providers may process or store information outside Australia (for example in the United States or other regions). Where applicable, we take reasonable steps to ensure appropriate protections are in place.

8. Data retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your choices and rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or object to certain processing of your personal information.

To make a request, contact us using the details below. We may need to verify your identity before responding.

11. Children’s privacy

This website is not intended for children and we do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date above.

13. Contact us

If you have questions about this Privacy Policy or how we handle personal information, contact us via the contact form on our website or by phone.